This 20-opening retail order pickup smart locker system provides a dedicated location for storing completed customer orders until they are ready for pickup. Designed for retailers offering buy online, pick up in store (BOPIS), curbside pickup, and click-and-collect services, the locker system helps separate pickup transactions from traditional checkout operations to create a smoother customer experience. Individual locker compartments allow staff to organize and stage orders in advance, while customers can retrieve purchases through a convenient self-service process. Outdoor metal or PVC substrate construction options and a slanted roof support installation outside the main building, offering additional pickup flexibility without disrupting store operations. Includes product, freight, delivery, normal business hours (non-union) installation, and setup in the Continental United States (lower 48). Revit Models Available.
- Many colors and designs available
- Over 4,000 possible combinations to meet your requirements
- Integrated kiosk for retail order pickup access
- First year of SaaS included
- Mobile app capable for iOS and Android
- Text messaging and email notifications
- Customized reporting and audit trail capability
- API, SFTP, and integration-ready software options
- Temperature controlled lockers available
- Insulated lockers for food delivery available
- Vending lockers available
- Asset lockers available
- Rental lockers available
- Remote locker management available
- Freight and installation quoted separately
This retail order pickup smart locker system helps stores support BOPIS and click and collect programs with a more organized handoff process for online orders. Orders can be placed inside secure locker compartments for customer pickup at a convenient time, helping improve pickup speed, order accountability, and the in-store customer experience.
Key Features:
- 20 Opening Locker Configuration: Includes one kiosk column and two 8 opening locker columns.
- Built for Retail Order Pickup: Designed for BOPIS programs, click and collect operations, order pickup counters, and in-store fulfillment areas.
- Integrated Kiosk Included: Built-in kiosk supports customer access and locker interaction for order pickup.
- Mobile App Capable: Supports iOS and Android mobile app access.
- Customer Notifications: Text messaging and email capability help notify customers when orders are ready for pickup.
- Software Included: First year of SaaS is included with the locker package.
- Integration Ready: Supports API, SFTP, and integration-ready software options.
- Reporting and Audit Trail: Provides tracking and accountability for order pickup management.
- Optional Specialty Locker Features: Temperature controlled compartments, insulated food delivery lockers, vending lockers, asset lockers, rental lockers, and remote locker management are available.
- Custom Project Support: Contact us for layout planning, configuration assistance, quoting, and installation support.
Southwest Solutions Group provides custom retail order pickup smart locker systems for stores, retail fulfillment areas, and omnichannel pickup programs, including layout planning, configuration assistance, quoting, and installation support. Call 866-285-8646 or visit our contact page to request a quote.
