This 36-opening retail order pickup smart locker system helps retailers streamline customer order collection while reducing traffic at service desks and checkout counters. Built for buy online, pick up in store (BOPIS) programs, click-and-collect services, and omnichannel fulfillment operations, the locker system provides designated compartments for staging completed orders until customers arrive for pickup. Customers can access purchases through a self-service process, helping improve order retrieval efficiency and reduce wait times. Outdoor metal or PVC substrate construction options and a slanted roof support installation outside the main building, expanding pickup accessibility while maintaining a controlled order handoff process.  Includes product, freight, delivery, normal business hours (non-union) installation, and setup in the Continental United States (lower 48).  Revit Models Available.

• Many colors and designs available
• Over 4,000 possible combinations to meet your requirements
• Integrated kiosk for retail order pickup access
• First year of SaaS included
• Mobile app capable for iOS and Android
• Text messaging and email notifications
• Customized reporting and audit trail capability
• API, SFTP, and integration-ready software options
• Temperature controlled lockers available
• Insulated lockers for food delivery available
• Vending lockers available
• Asset lockers available
• Rental lockers available
• Remote locker management available
• Freight and installation quoted separately

This retail order pickup smart locker system helps stores support BOPIS and click and collect programs with a more organized handoff process for online orders. Orders can be placed inside secure locker compartments for customer pickup at a convenient time, helping improve pickup speed, order accountability, and the in-store customer experience.

Key Features:

• 36 Opening Locker Configuration: Includes one kiosk column with 10 opening, 8 opening, 8 opening, 4 opening, and 2 opening locker columns.
• Built for Retail Order Pickup: Designed for BOPIS programs, click and collect operations, order pickup counters, and in-store fulfillment areas.
• Integrated Kiosk Included: Built-in kiosk supports customer access and locker interaction for order pickup.
• Mobile App Capable: Supports iOS and Android mobile app access.
• Customer Notifications: Text messaging and email capability help notify customers when orders are ready for pickup.
• Software Included: First year of SaaS is included with the locker package.
• Integration Ready: Supports API, SFTP, and integration-ready software options.
• Reporting and Audit Trail: Provides tracking and accountability for order pickup management.
• Optional Specialty Locker Features: Temperature controlled compartments, insulated food delivery lockers, vending lockers, asset lockers, rental lockers, and remote locker management are available.
• Custom Project Support: Contact us for layout planning, configuration assistance, quoting, and installation support.

Southwest Solutions Group provides custom retail order pickup smart locker systems for stores, retail fulfillment areas, and omnichannel pickup programs, including layout planning, configuration assistance, quoting, and installation support. Call 866-285-8646 or visit our contact page to request a quote.